The industry of virtual health appointments, otherwise known as telemedicine, is booming as a result of the COVID-19 pandemic. At the beginning of the pandemic in the UK, GP surgeries urged patients not to come into their practice to prevent the potential spread of the virus and health secretary Matt Hancock advised that consultations should be done by telemedicine where possible.

Since then, there’s been a dramatic increase in the use of telemedicine, with a survey by the Royal...